New Arrivals: HF 5717 - HF 5800.9999
Showing 1 - 9 of 9 new items.
-
© 2016,Improve Your Communication Skills is your practical guide to effective verbal, non-verbal and written communication in business. Full of proven tips and techniques, it will help you keep the interest of a large audience, impress a potential employer or simply win the argument at an important meeting. Better communication skills can have a direct impact on your career development. This book provides vital guidance on improving your conversations, building rapport with colleagues, learning skills of persuasion, giving effective presentations, writing effective emails, letters and reports, and networking successfully. Now in its 4th edition, essential new content includes communicating across borders and virtual teams, influencing others subtly and managing difficult conversations, as well as helpful checklists and exercises. With the help of Improve Your Communication Skills, you will be able to achieve verbal, vocal and visual success - getting your message across every time.The creating success series of books...With over one million copies sold, the hugely popular Creating Success series covers a wide variety of topics and is written by an expert team of internationally best-selling authors and business experts. This indispensable business skills collection is packed with new features, practical content and inspiring guidance for readers across all stages of their careers.
-
© 2012,Addressing the prevalent issue of poorly designed quantitative information presentations, this accessible, practical, and comprehensive guide teaches how to properly create tables and graphs for effective and efficient communication. The critical numbers that measure the health, identify the opportunities, and forecast the future of organizations are often misrepresented because few people are trained to design accurate, informative materials, but this manual helps put an end to misinformation. This revised edition of the highly successful book includes updated figures and 91 additional pages of content, including new chapters about quantitative narrative and current misuses of graphs--such as donut, circle, unit, and funnel charts--and new appendices that cover constructing table lens displays and box plots in Excel and useful color palettes for presentation materials.
-
© 2016,The need for permanent connectivity and the growing pressure for quick task completion in today's organizations has lead to the spread of a wide range of technologically mediated online communications tools. E-mail is already a commonplace in the white-collar workplace, but other tools, such as text-based real-time messaging (instant messaging or IM), online conferencing, knowledge depositories, shared online workplaces and wikis are also on their way to become ubiquitous. Owing to these developing new technologies and the resulting range of new communicative modes, as well as to the relative ease of accessing them, virtual work has become extremely popular in the last decade. Although there is a wide range of online audio-visual channels available for virtual professional communication, text-based communicative tools - e-mail and IM - have still been found to be the most preferred methods - particularly for internal communication. In spite of this preference, however, the role these technologies play in the communication of a workplace and their impact on interpersonal business discourse conventions are still a relatively under- explored. This volume intends to fill this void by exploring the language of text-based computer-mediated communicative genres: IM and e-mail. The book takes an essentially language and discourse-centered perspective, and by drawing on a range of conceptual frameworks from language-oriented studies, it provides an overview of the complexities of text- based online professional communication. -
© 2016,The need for permanent connectivity and the growing pressure for quick task completion in today's organizations has lead to the spread of a wide range of technologically mediated online communications tools. E-mail is already a commonplace in the white-collar workplace, but other tools, such as text-based real-time messaging (instant messaging or IM), online conferencing, knowledge depositories, shared online workplaces and wikis are also on their way to become ubiquitous. Owing to these developing new technologies and the resulting range of new communicative modes, as well as to the relative ease of accessing them, virtual work has become extremely popular in the last decade. Although there is a wide range of online audio-visual channels available for virtual professional communication, text-based communicative tools - e-mail and IM - have still been found to be the most preferred methods - particularly for internal communication. In spite of this preference, however, the role these technologies play in the communication of a workplace and their impact on interpersonal business discourse conventions are still a relatively under- explored. This volume intends to fill this void by exploring the language of text-based computer-mediated communicative genres: IM and e-mail. The book takes an essentially language and discourse-centered perspective, and by drawing on a range of conceptual frameworks from language-oriented studies, it provides an overview of the complexities of text- based online professional communication.
-
© 2014,With the growing influence of discursive and narrative perspectives on organizing, organizational scholars are focusing increasing attention on the constitutive role that language and communication play in organizational processes. This view conceptualizes language and communication as bringing organization into being in every instant and is therefore inherently sympathetic to a process perspective. However, our understanding of the role of language in unfolding organizational processes and as a part of organizational action is still limited. This volume brings together empirical and/or conceptual contributions from leading scholars in organization and communication to develop understanding of language and communication as constitutive of work, and also analyze how language and communication actually work to achieve influence in the context of organizations. It aims to elucidate the role language, communication, and narrativity play as part of strategic and institutional work in and around organizational phenomena. In keeping with the preceding volumes in the Perspectives on Process Organization Studies series, this collection demonstrates why we need to start thinking processually and offers a range of theoretical and methodological approaches to studying these 'works in process' that we call organizations, companies, businesses, institutions, communities, associations, or NGOs.
-
© 2014,Ideas are the true currency of the twenty-first century. So, in order to succeed you need to be able to sell yourself and your ideas persuasively. The ability to sell yourself and your ideas is the single greatest skill that will help you accomplish your dreams. TED Talks have redefined the elements of a successful presentation and become the gold standard for public speaking. TED-which stands for technology, entertainment, and design-brings together the world's leading innovators and thinkers. Their online presentations have been viewed more than a billion times. These are the presentations that set the world on fire, and the techniques that top TED speakers use are the same ones that will make any presentation more dynamic, fire up any team, and give anyone the confidence to overcome their fear of public speaking.Public speaking ;coach and bestselling author of The Presentation Secrets of Steve Jobs , Carmine Gallo has broken down hundreds of TED talks and interviewed the most popular TED presenters as well as the top researchers in the fields of psychology, communications, and neuroscience to get their cutting-edge insights and to reveal the ;nine secrets of all successful TED presentations. From "Unleash the Master Within" and "Deliver Jaw-Dropping Moments" to "Stick to the 18-minute Rule," Gallo provides a step-by-step method that makes it possible for anyone to create, design,and deliver a TED-style presentation that is engaging, persuasive, and memorable.Many people have a fear of public speaking or they're insecure about their ability to give a TED-worthy presentation. Talk Like TED will give you the tools to create presentations around the ideas that matter most to you, the skill to win over hearts and minds, and the confidence to deliver the talk of your life. You have ideas that were meant to be heard. Use your voice to inspire any audience and achieve your most audacious goals. -
© 2013,BREAK THROUGH ANYONE'S ANGER AND WIN THEIR TRUST IN CRISES LARGE AND SMALL Leonard S. Greenberger is a partner at one of today's most successful public relations firms. In What to Say When Things Get Tough , this seasoned expert offers verbal and nonverbal skills for handling communication crises in any public forum. "This book is one of the best guidebooks on the practice of public relations that I have seen." -- Jim Owen, Executive Director, Member Relations, Edison Electric Institute "If you want to learn why PowerPoint is a very poor way to present, why empathy works wonders, how positive messages, eye contact, and the right facial expressions can add up to make you overwhelmingly effective--or not--then this book is for you." -- Ari Weinzweig, cofounder and founding partner, Zingerman's, and author of Zingerman's Guide to Giving Great Service and Zingerman's Guide to Good Leading "Every business professional should have a copy on the shelf and pull it down whenever a tough situation presents itself." -- Win Porter, President, Waste Policy Center, former Assistant Administrator forSolid Waste and Emergency Response, U.S. Environmental Protection Agency -
© 2014,Are you interested in getting out of the audience observing and onto the stage sharing your thoughts, ideas, and experience with the world? If so, Speaker Camp is for you! Russ Unger and Samantha Starmer are seasoned and popular presenters at venues such as South by Southwest, and numerous other events around the world. Their insights and expertise will guide you through the steps you need to take to be in the limelight too. Using a clear and concise workshop-like approach, you''ll learn to: brainstorm ideas create an abstract craft a biography organize and structure content practice your presentation prepare to present to an audience What''s more, Speaker Camp covers the mechanics of presenting material onstage, managing an audience, and how to approach making updates and revisions to presentations after you''ve given them. You''ve got a lot to say, and people deserve to hear it! -
© 2013,A New York Times bestselling author reveals how to find the right words for every situation Whether you are making a budget request, interviewing for a job, ending a relationship, or talking to children about divorce, the crux of success in those and other crucial situations is planned, effective communication. And yet, it is the tool people most often fail to use. In Perfecting Your Pitch , expert consultant and negotiator Ronald M. Shapiro presents his system of scripting, outlined efficiently as the Three D's: Draft, Devil's Advocate, Deliver. Using real-life examples, Shapiro walks readers step-by-step through the process of creating an effective message, preparing for counterarguments, and delivering the results with confidence and grace across a broad range of situations. He also provides an excellent menu of stories and model scripts for communication challenges affecting business, family, friends and consumers. Reaching out to readers of Difficult Conversations and Getting to Yes , Perfecting Your Pitch introduces a simple but powerful system we can all use for great results.